Frequently Asked Questions

Everything you need to know about your Benchmade experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for those who need their fashion pieces sooner.

How do I process a return or exchange?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Simply visit our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.

What materials do you use in your collections?

Benchmade is committed to quality. We use premium fabrics including organic cotton, ethically sourced wool, and high-grade synthetic blends designed for both comfort and durability.

Can I track my order once it has shipped?

Yes. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.